![]() Retention of Knowledge: As employees retire, leave or move to other roles within the organisation, the knowledge they possess can be retained through knowledge management processes.Increased Efficiency: Knowledge management enables your organisation to streamline their processes, avoid duplicating efforts, and save time and resources.Enhanced Collaboration: By sharing knowledge and information across the organisation, knowledge management promotes collaboration, teamwork, and innovation.Improved Decision Making: Effective knowledge management enables your organisation to make informed decisions based on accurate and relevant information.Your organisation will have a wealth of knowledge and managing this well can help you be more efficient and effective by enabling you to capture and leverage your collective knowledge: At best, this can be harmless at worst, it can lead to incorrect actions being taken resulting in outages to critical systems. Content is duplicated or incomplete, irrelevant or outdated. Complex directory structures make it hard to navigate. It is common for knowledge repositories to become large and unwieldy. ![]() How often have you tried to find a piece of information you know exists in your knowledge base but have struggled to locate it? Or, when you do find it, it’s out of date, or worse, completely wrong? ![]()
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